Overpayment Scam UK: Do Not Send a Separate Refund
A buyer claims to have paid too much and wants money sent elsewhere. Verify the payment in your own account and ask the provider to reverse it safely.
Page 5 of 6 — older guides covering UK scam patterns, payment fraud, and impersonation tactics.
A buyer claims to have paid too much and wants money sent elsewhere. Verify the payment in your own account and ask the provider to reverse it safely.
Unexpected demands to pay in cryptocurrency are a major scam warning sign. Here's why criminals ask for crypto, and what to do instead.
Got a call, text, or email about 'suspicious Apple Pay activity' or a locked account? How to spot an Apple Pay scam and report it in the UK.
Pension liberation offers early access to your pension before 55 — but it can trigger a tax charge of up to 55% of the amount you take out.
An unexpected call claims your vehicle tax has failed or your licence is at risk? Hang up and check your status directly through GOV.UK.
A robocall claims your National Insurance number is 'suspended' and pushes you to confirm your details. There's no such thing as a suspended NI number.
A fake loan, prize or inheritance is released only after a fee. Verify the organisation independently—some genuine credit brokers can charge disclosed fees.
A fake HMRC call threatens arrest or urgent legal action. HMRC may phone or use voice prompts, but it says it will never threaten arrest.
An unexpected 'BT' call about your router, a refund, or being cut off? How to spot a fake BT caller, and what a genuine BT call will never ask.
A 'police officer' says your money is at risk and you must move it or help an investigation? How to spot the scam and report it in the UK.
Got a DVLA email about car tax, a refund, a fine, or your licence? How to spot a fake DVLA email, check safely on GOV.UK, and report it in the UK.
Fake Companies House emails use urgent verification, filing or payment claims. Learn how to check a message safely and report phishing in the UK.
Genuine TV Licensing payment emails come from specific sender addresses. Here's how to check a TV Licence email is real before clicking any link.
A NatWest email about 'unusual activity' or 'verify your account', with a button to click? How to tell a genuine NatWest email from phishing — and check safely.
An email says your PayPal account is limited and you must verify now? Log in directly instead. Genuine emails use your account name.
An HMRC email saying you're owed a tax rebate, with a link to claim? Real rebates aren't claimed through an email link — how to spot the scam and check safely.
An email says your Netflix payment failed and your account will be suspended? Check it before clicking — genuine Netflix never asks this way.
An email claiming to be HSBC asks you to verify your details urgently, or risk suspension? Check it carefully before you click anything.
A Santander email about a locked account or 'verify now'? How to spot a fake Santander email, check it safely, and report phishing in the UK.
A text offering a council tax refund or threatening arrears? Council tax is run by your local council. How to spot the scam and check safely.
Got a text about an unpaid parking fine or PCN with a pay-now link? How to spot a fake parking fine text, check the real issuer, and report it.
Got an Amazon text about a failed delivery or a small redelivery fee? Spot a fake Amazon delivery SMS, check Your Orders, and report it in the UK.
Got a NatWest 'fraud alert' text about a payment or new device? How to tell a genuine NatWest SMS from a scam — and how to check it safely on 159.
Received an unexpected Halifax fraud or payment text? Do not share a passcode or move money. Check it in the app, through the card number or via 159.
A DVLA text says vehicle tax failed or a refund is waiting? DVLA says it will not ask for bank or payment details this way. Check only through GOV.UK.
Got a TV Licensing text about a failed payment, an expired licence, or a refund? How to spot a fake TV Licensing SMS and report it in the UK.
The NHS can send appointment texts and NHS App fallback messages. Check the appointment independently and recognise links asking for payment or sensitive details.
A Royal Mail text about a 'fee to pay' or redelivery? How to tell a genuine Royal Mail message from a scam — and pay any real fee safely.
An HMRC text saying you're owed a tax refund — click to claim? Real refunds aren't claimed by text link. How to spot the scam and check safely on GOV.UK.
A Barclays text about a new payee or blocked payment? How to tell a genuine Barclays SMS from a scam, check it safely on 159, and report it in the UK.
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